30-Day Satisfaction Guarantee Policy

AirThunder is proud to offer the highest-quality products. If you are not happy with our batteries for any reason, simply follow the return procedure below and we will issue a full refund (less shipping and handling).

Any alternation, abuse or damage of the battery will void the satisfaction guarantee policy.

90-Day Manufacturing Defect Warranty Policy

AirThunder warrants to the original retail purchaser that our products are free from defects when used in accordance with its printed instructions and battery specifications for a period of 90 days in normal RC use from the date of purchase.

• This warranty does not extend to any of our products which have been subjected to misuse, abuse, neglect, accident, incorrect wiring, crashed/damaged or use in violation of operating instructions furnished by us.
• Any alteration or dissemble of the battery will void the warranty.
• Warranty requests due to manufacturing defect must be made within 90 days of purchase. A copy of a dated purchase receipt must be received along with the pack. Label the pack before you ship. No Exceptions.
• Failure to follow AirThunder lithium polymer specifications and usage guidelines voids 90 day warranty.
• First 90 Days: 100% replacement on manufacturer's defects. Return shipping costs NOT included.
• The warranty set forth above is in lieu of all other warranties, expressed or implied of merchantability, fitness for purpose or otherwise. In no event shall AirThunder be liable for incidental or consequential damages or have any liability with respect to defects other than the obligations set forth above.

 50%-Off Crash Replacement Program

If you crash or damage your AirThunder batteries within 6 months of purchase, we offer 50% discount if you would like to replace your pack. Send us photos of the damaged pack as evidence, and we will send you a new pack at 50% off MSRP plus shipping.

Return

Contact AirThunder at 312-212-3723 or email us at sales@airthunder.com to obtain a return merchandise authorization (RMA) number before shipping our products back. Refund will not be issued unless RMA is label on the packaging and a copy of purchase receipt is received. Return must be postmarked within 14 days of the issue of RMA number. All returns must have tracking number or delivery confirmation. Air Thunder is not responsible for missing package.